Online Mental Health Services. Insurance is accepted.

Rates & Insurance

In-Network 


North Carolina: Blue Cross Blue Shield (NOT Blue Home), BCBS State Health Plan, Medcost, Ambetter of NC, Aetna, Carolina Behavioral Health Alliance (CBHA)


Florida: BCBS (PPO plans only; NOT FL Blue)


Important Note: In order to avoid any surprises regarding in network status, please send a picture of the front and back of your insurance card and indicate your Date of Birth. Your D.O.B is necessary for insurance verification purposes. We will have to verify insurance prior to scheduling our intake session. 


Emails can be sent to: info@lynettecisnerostherapy.com. 


As a general note it is the client's responsibility to know their mental health benefits. The phone number (typically listed as 'member services') on the back of your insurance card will link you with your plan directly.  It is important to know your payment responsibilities including copays, co-insurance and deductibles. Payment for services will be collected at the end of each session. 

I encourage you to contact your insurance provider before securing services to discuss your benefits.  


Out of Network

Clients may choose to utilize their out-of-network benefits if their plan allows this. A 'courtesy' claim will be submitted to your insurance company on your behalf. Your insurance may, if applicable, reimburse a portion of your payment to you directly or they may apply that amount to your deductible. 

It is important to understand that an out of network deductible may be separate from an in network deductible. Please seek clarity from your insurance provider directly as they determine & control all of this. 

In addition, please see the Good Faith Estimate below.

Self Pay

If you do not have insurance or you choose not to utilize your insurance benefits the following rates apply: 



All payments are due following each session. In addition, see the Good Faith Estimate below.

Cancellation Policy

Lynette Cisneros, PLLC requires at least a 24 hour notice to cancel/reschedule an appointment. Cancellations made less that 24 hours before a scheduled session will result in a $75 fee charged to the credit card on file for the missed session. 





In Accordance with the 'No Surprises Act' 

Good Faith Estimate

Online Mental Health Counseling & Virtual Teletherapy Services Across NC and FL.
Reach out to determine if your insurance is accepted as In-Network.