Online Therapy Services for residents across NC and FL.

Privacy Policy


This privacy policy applies to this website and has been created to help you understand how & why I collect personal information on this site. Be assured your privacy is important to me. 




I only have access to the information that you voluntarily provide via email, 'contact' form, or other direct contact from you. You do not need to provide any personal information in order to view this website. I do not collect financial information from visitors or sell products on this site. This website is to provide a snapshot of information for those of you who may be interested in inquiring about establishing online mental health services.



Your name and email address

This information will be used solely for the purpose of providing you with the information you request in regards to inquiring about and/or establishing services. You will not be put on an email list or receive any additional emails from me outside of this scope.


Your name, email & phone number

This information is collected if you choose to utilize the 'contact' webform on this website. When you contact me via my webform, your information and message goes to my email, through Elfsight which uses encryption to enhance security of requests/emails being sent through the widget. This information will be collected solely to send the email and will not be stored on my website. As indicated on the 'contact' page, as a generalized precautionary statement, I do not recommend you include personal health information (PHI) through an online widget. Providing sensitive PHI through a webform would be your personal choice. 


External links

There are several other external/outside links that go to websites that can provide you with additional resources and support. I have not reviewed their privacy statements and am not responsible for any personal information gathered on their websites. I strongly encourage users of this site, when they exit this site, to look at their privacy statements prior to providing any information that may be personally identifiable of you. I am not responsible for the content or privacy practices on websites I do not control. 


Cookies and Log Files

“Cookies” are data files which are placed on your device or computer & often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, you could visit allaboutcookies.org


“Log files” track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, & date/time stamps which helps me view how users are interacting with my webpage. This allows me to provide you with the best user experience I can. This website utilizes Google Analytics. To opt out visit tools.google.com/dlpage/gaoptout/.



Children's Policy 

Although a minor child could potentially view this website they may not engage in counseling services with this practice without a parent/legal guardian's engagement and full consent. Should it come to my attention that a child under the age of 18 years old provides information they will be informed that a parent/legal guardian must be involved to continue. This practice does not typically provide services for individuals under the age of 18. 



Changes to the policy

As we know, safety and technology do change frequently. Therefore this privacy policy will be reviewed at least once a year to ensure that I am staying up to date and maintaining your privacy on this site.


Contact me 

If you have any questions regarding this privacy policy or how any of your information is used or stored, contact me at admin@lynettecisnerostherapy.com





Important note

The above information is for users of this website. This is not related to how your personal health information (PHI) will be utilized if you choose to establish services and become a client of this practice. That information will be provided as a standard part of the consent/initiation of services for clients. Lynette Cisneros, PLLC abides by the HIPAA privacy policy regarding PHI in accordance with applicable laws, including the Health Insurance Portability and Accountability Act (“HIPAA”), as well as regulations promulgated under HIPAA including the HIPAA Privacy and Security Rules. 





Online Mental Health Counseling &  Virtual Teletherapy Services Across NC and FL.
Online Telehealth Provider. HIPAA secure platform.